Zoe.O studio shop is located in regional Australia. We post daily however please allow 3-5 working days for delivery in Australia.
Zoe.O cannot be held accountable for any delays once we have posted your item. If some weirdness occurs such as your item is delayed or lost, we will do our very best to help track the item for you.
If you have not received your item in due time please contact us.
We hope you will be thrilled with your Zoe.O purchase. If however you would like to return an item, please do so within 7 days of receipt for an exchange or refund.
Please keep the unused item with its original tag, and contact us to confirm return postal address.
We recommend that you return goods by recorded delivery and retain proof of postage.
Goods are returned to us at your own expense. Zoe.O can not be held liable for goods that do not reach us. Should you wish to exchange goods due to change of mind, then you will be charged for postage and packaging at our standard rates. Faulty goods will be exchanged at Zoe.O’s expense.